If you have difficulties activating a voucher, please check the following things:

  • have you clicked on 'use'?
  • when entering the voucher code there should be no spaces before or after the code
  • please include the Hyphens in the code
  • be aware of the text. An O can easily be mistaken for a 0, the same goes for B with an 8

Still not working? Please contact us simply by opening a Support-Ticket and send a photo of your voucher alongside it.