Booking

I haven't received an email. What should I do?
Firstly please check your spam folder to see whether the email has landed there!  We automatically send the following information per email: ticket (P...
Sun, 29 Mar, 2020 at 7:03 PM
I have forgotten to redeem my voucher/discount. What should I do?
Vouchers and discounts can only be activated before the completion of the checkout and cannot be redeemed afterwards.  You can of course use the code fo...
Tue, 7 Apr, 2020 at 2:53 PM
Someone else is taking my place at the ArtNight. Do I have to tell someone?
You don't need to inform anyone, because all artists have a list of the participants on site of the location. The person taking your place can simply ...
Mon, 6 Apr, 2020 at 12:13 PM
Where will my ArtNight take place?
Generally the location will be published a week before the date of the event. All participants will receive an email up to 48 hours before the event, inclu...
Sun, 29 Mar, 2020 at 7:09 PM
I have lost my voucher code. What now?
If you have lost your voucher or can no longer remember the code, please feel free to contact us. Please share with us the booking number, under which you o...
Sun, 29 Mar, 2020 at 7:10 PM
I haven't received a ticket?
If you have received an order confirmation after the booking then you are signed up for the ArtNight. Please note that we don't send tickets. The artis...
Mon, 6 Apr, 2020 at 12:22 PM
I gave the wrong email address when booking.
That isn't a problem. Simply open a Support-Ticket, then give the correct email address and your full name. If possible please also let us know what th...
Sun, 29 Mar, 2020 at 7:12 PM